Duty Manager

Hodson Bay Hotel

Athlone , Roscommon

Duty Manager - Hodson Bay Hotel. Job Purpose. To oversee the smooth running of all departments daily and to liaise with all department heads regarding relevant details i.e. customer service, training, Health & Safety & maintenance. Main Duties: To carry out all management duties as per the agreed standards. To take control and responsibility for Management shifts. To oversee the smooth running of all departments. To manage all allocated functions & banquets in the hotel. To be responsible for all the day to day queries, complaints or problems that arise in the hotel. To ensure the highest level of customer care is practised at all times. To assist with the training of employees where necessary. To be proactively involved with wedding enquiries while ensuring all relevant booking details are entered into the diary. To monitor the hotel functions book and familiarise yourself with all additions and changes. To liaise daily with Deputy General Manager and Conference & Banqueting Manager to forecast Hotel business on a weekly basis and to plan accordingly. To assist and carry out training as required and to document the same. To coordinate with the Conference & Banqueting Manager in reference with weekly banqueting business. To attend the weekly heads of department meetings. To ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises. Qualifications / Experience required to do the job: 2-3 years management experience in a senior capacity in a busy hotel with Conference and Banqueting experience. 3rd level qualification desirable but not essential. Excellent written and spoken levels of English. Excellent interpersonal skills. Excellent organisational and communication skills. As a Duty Manager you must: Be committed to and continuously strive to achieve the company’s Values, Mission & Vision. They must be to the forefront of all duties carried out on a daily basis to achieve the organisational objectives and goals. Provide direction in a consistent manner whilst imparting structured feedback to develop all members of our team. Constructively and consistently train and coach the employees and address underperformance in a positive manner with the ultimate aim of improving quality. Ensure time is used in the most productive manner through planning, prioritising and effective delegation. Benefits. Attractive remuneration packages. Subsidised Taxi Service. Laya Healthcare schemes. Use of leisure centre & pool. Meals when on duty. Uniform dry cleaning. Free Parking. Staff discounts. For more information please visit our website www.hodsonbaygroup.com. This job originally appeared on RecruitIreland.com.

2289 days ago